CASE STUDY
As one of the UK’s leading food service providers, with a depot network of 24 sites, Bidfood works behind the scenes to supply more than 10,000 products to over 45,000 caterers and food service businesses around the UK.
Bidfood places a huge emphasis on their relationship with suppliers and keeping the customer at the centre of everything they do.
Bidfood has worked with Canon for over a decade to achieve significant efficiencies in their print and document management strategy. This partnership is built on collaboration, trust and clearly defined goals with Canon providing technology, services and best practices that supports Bidfood in delivering excellent food service.
During the first phase of the partnership in 2013, Canon deployed 150 devices and from the outset worked to determine the appropriate Canon technologies and solutions to meet Bidfood’s requirements. This partnership continues to this day, ensuring ongoing loyalty, fantastic engagement, strategic thinking, and consistency.
Before Canon, Bidfood was experiencing a significant management overhead and increasing costs. Printing was distributed across different printer models and makes. After conducting thorough research into every area of Bidfood's business, Canon completely transformed Bidfood’s print and scanning solutions across the business, implementing innovative and bespoke solutions including IRISXtract – which automatically classifies documents and extracts the data – and uniFLOW – an on-premise integrated software solution that manages all printing and scanning workflows. These solutions provided excellent cost control, increased productivity and enhanced security.
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