Automation and collaboration are key
While automation has in the past been burdened by negative predictions – such as inevitable job losses and therefore higher unemployment rates – many experts believe automation, in tandem with collaboration tools, are crucial for shaping a completely ‘smart’ office.
“In many fields, AI and cognitive computing will allow workers to focus on the tasks they add more value to, and leave the rest to automated systems,” Aspillaga says.
But he also believes the Internet of Things (IoT) will play an even greater role in smart offices of the near future. “The IoT is an intrinsic part of AI and cognitive computing, and both technologies are transforming the experience of the global workforce by enabling smart buildings, smart office access, and multiple office services that can assist workers anytime, anywhere without human assistance.”
Research shows that seven in 10 leaders will adopt cognitive computing in the future, and the technology is already being used in business for contextual analytics, sensor-generated data, cognitive visualizations, software-as-a-service models, and more.
At IBM, Aspillaga has seen first-hand how these innovative technologies are being used to achieve business growth. “As a leader in cloud and cognitive technologies, both are present in IBM’s working environment. It’s common for staff to interact with machines to get quick and useful information and assistance in our day-to-day work.”