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When it comes to security, don’t settle for less than excellence

IDC MarketScape recognises Canon as a Leader in worldwide print and document security solutions and services

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Manage workspace security risks in the new working world

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Even in these times of international turmoil, businesses aren’t safe from cyberattacks. New working practices put increasing pressure on businesses to shift to cloud-enabled services that empower productivity from anywhere, while putting existing cloud resources under increasing strain. In fact, with remote working in many countries becoming standard practice for everyone who can, cybercriminals are finding new ways to manipulate the vulnerabilities of distributed staff.

In this climate, a proactive, comprehensive approach to security is rapidly becoming an important competitive differentiator. This approach requires a more holistic view of both how data is used and stored through the document lifecycle, and how security of this data functions throughout wider business operations.

The question is, how should this look in practice? As it stands, IDC has recognised* the pursuit of security operational excellence as a key trend for 2020. Meanwhile, 57.9% of business professionals see operational excellence methodologies as growing in necessity, alongside risk management. In other words, workers are increasingly beginning to understand that excellence in security is a prerequisite for every organisation to function properly.

Security excellence goes beyond digital

Security operational excellence is about more than just securing digital endpoints. Rather, it requires full alignment between security and business operations throughout the business, from infrastructure to staff training. Information security is a key component of this objective; this applies wherever that information resides within an organisation, and however it is managed. The ultimate goal here, as IDC outlines it, is to build lasting ‘digital trust’ in practices throughout the organisation, with every business process informed by strong security measures.

Many companies think cybersecurity only concerns digital operations. But external threats are not limited to the digital world, and to protect information through its entire lifecycle, it’s vital to think holistically. Businesses must consider all aspects of how and where data is used, processed and shared. This means not just internal digital systems, but in print and hard copies as well, which can all-too-often represent the weak link – 59% of organisations have experienced at least one data loss related to printed documents.

Even before the massively decentralised workforces we’re experiencing today, the document lifecycle was long and often complex, meaning multiple points of vulnerability. The nature of modern, increasingly automated workflows means that data created or captured digitally is often stored in multiple locations or processed multiple times. Insecure transfer of data between user machines, cloud storage and endpoint devices, like printers, can create multiple vulnerabilities, alongside the risk of physically printed documents falling into the wrong hands either through accident or malice.

Information security

End-to-end excellence

Potential weak points like these are exactly what security operational excellence is designed to pre-empt and avoid. As global developments lead more people to work from home, it’s more vital than ever for staff to be able to securely share information between edge devices and the cloud. To contribute to security operational excellence initiatives throughout the business, deeper security by design in document management processes is a vital strategy. Businesses must ensure consistent security of data throughout the information lifecycle: 

  • PRINT MANAGEMENT: Secure the process of sending documents to print, up to the release of printed output at the device. Prevent data breaches by protecting print devices connected to the network and securing all user activities related to print
  • CAPTURE MANAGEMENT: Secure the digitisation of paper documents and distribution to the desired destination. Improve document security by controlling access to scan functions and protecting digitised documents
  • DOCUMENT & CONTENT MANAGEMENT: Secure the storing and processing of documents, whether across on-premise applications or in the cloud. Ensure compliance with data protection regulations and strengthen document and content security measures

To ensure consistent security across these stages of the information lifecycle, businesses must build security into the everyday structures, processes and practices of work. This is a fundamental part of digital transformation.

Aligning security and business operations effectively often requires the help of a partner that has historic, global expertise. A good partner will make sure your systems and processes for document and information management are supporting digital transformation with security at its core, rather than exposing your organisation to security risks – even as businesses seek to shift towards cloud-based working practices. In particular, by providing Digital Transformation Services that are secure by design and reviewed on a regular basis to meet the ever-changing technology, regulatory and cybersecurity landscape, they can empower organisations to ensure documents are handled securely throughout their entire lifecycle, across the business.

A leader in worldwide security solutions

Canon has been recognised as a leader in the IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor Assessment (Doc #US44811119, December 2019) for adopting exactly this approach to information management. Our holistic understanding of the print, capture and information management ecosystem means we are perfectly placed to help businesses achieve their crucial document security gaols on the way to security operational excellence. Whether creating a document, sharing it, printing it or storing it in the Cloud, our end-to-end solution enables businesses to manage information securely and in compliance with internal policies, with features such as user authentication, firmware tampering checks, and encryption of data in residence and transit. This helps us stand out as a partner with a comprehensive, future-proofed approach to security to keep businesses and their customers safe.

Specifically, the IDC MarketScape has recognised Canon’s global reach combined with the company's ability to execute locally provide the firm with a strong foundation for its holistic approach to solving business problems, including the need for protecting the print and document infrastructure. Not limited to just the workspace though, Canon’s approach spans evolving security solutions and services including surveillance video while its international subject matter experts actively assist customers with addressing security concerns and mitigating risks across the full spectrum of vertical markets, departments, and applications.

Whether creating a document, sharing it, printing it or storing it in the Cloud, Canon’s comprehensive approach to information security allows organisations to manage information securely and in compliance with internal policies. If you’d like to learn more about reducing risk in today's evolving workplace processes and how to dramatically improve information and document security as part of a wider security operations excellence strategy, you can learn more here, or explore our office security solutions.

*IDC Security Roadshow: Elevating Security for Digital Trust and Risk Management, March 2020.

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