PRE-ORDER FAQs
Pre-order allows you to purchase a product before it’s available. By pre-ordering the product you purchase it and ensure that you’re amongst the first to receive the product after its sales start date has passed. The sales start date shown under the order button indicates the approximate date on which you should be receiving your pre-ordered product.
Pre-ordering gives you a no hassle, no fuss solution to purchasing a product. It ensures that you’re amongst the first to receive your much-anticipated product. But that’s not all, pre-ordering means you don’t need to queue up at your nearest store on launch date, or wait even longer because your desired product is out of stock. By pre-ordering you’ll have your product conveniently shipped to you as soon as it’s available, thereby guaranteeing that you’ll receive it on launch date or shortly after.
Pre-ordering gives you a no hassle, no fuss solution to purchasing a product. It ensures that you’re amongst the first to receive your much-anticipated product. But that’s not all, pre-ordering means you don’t need to queue up at your nearest store on launch date, or wait even longer because your desired product is out of stock. By pre-ordering you’ll have your product conveniently shipped to you as soon as it’s available, thereby guaranteeing that you’ll receive it on launch date or shortly after.
Your order will normally be shipped just before the sales start date/launch date, which means you’ll receive your product on or very shortly after the actual sales start date.
If your order is received, we’ll ship it to you as soon as we receive stock.
Of course, but if you want to receive your non-pre-ordered products as soon as possible, we strongly recommend ordering them separately. Ordering your non-pre-ordered products with your pre-ordered products may delay shipment of your entire order. Don’t forget, we offer free delivery on all orders above AED 1.
Pre-ordering gives you a no hassle, no fuss solution to purchasing a product. It ensures that you’re amongst the first to receive your much-anticipated product. But that’s not all, pre-ordering means you don’t need to queue up at your nearest store on launch date, or wait even longer because your desired product is out of stock. By pre-ordering you’ll have your product conveniently shipped to you as soon as it’s available, thereby guaranteeing that you’ll receive it on launch date or shortly after.
You will be charged for your order within 7 days of us receiving it to ensure a smooth and hassle-free process. In case of any questions feel free to contact us at store@canon-me.com
Unfortunately, orders cannot be amended after they’ve been checked out. This means we’re unable to change your billing and shipping address after your order has been placed. If you absolutely have to change your order you’ll be required to cancel your existing order and place a new one. This will, however, mean that you might lose your place in the queue and could end up receiving the product you pre-ordered later than initially estimated.
We understand that there’s always a chance you might change your mind after ordering. In the event that this happens, you may cancel your order before it has been shipped. After your order has been shipped it will no longer be possible to cancel it. That said, you can always return the unwanted items within 14 days from delivery. Just contact us at store@canon-me.com
