Dynamic solutions that deliver a faster, smoother customer journey.
If you’re using a slow manual onboarding system that doesn’t satisfy the needs of today’s millennial consumers, your business can suffer.
Digital workflows boost productivity and reduce delays
Automatic monitoring gives you better process control
Deliver a personalised, multi-channel onboarding experience
Digital archiving keeps data safe and allows easy auditing
A smarter approach to student admissions
André Jeursen
Head of Education and Exams Office, University of Maastricht
The University of Maastricht School of Business and Economics needed to process its 6,400 annual applications faster, to speed up admissions and ease the staff workload. Its paper-heavy, manual enrolment system also led to errors, and didn’t allow management to monitor cases’ status or the time the process was taking.
We developed an automated admissions system that collates each applicant’s information in a single digital case file, for easy access. As well as real-time monitoring, the system offers error reporting features, such as automated missing information requests and deadline notifications.
As well as easing the staff workload, faster admissions led to annual savings of €30,000 – not including those made by reducing human errors. Better reporting also helped management to take full control of the admissions process, so it could improve the quality of its student intake.
Fast, accurate capture of paper and digital documents
Automated data requests sent to complete case
Uploaded documents added and digitally archived
Automatic monitoring, correction and analysis
Boost your business and explore new ways to engage customers using our digital communication solutions
Work faster, cut costs and deliver even better customer service by processing mail more efficiently
Strengthen data security and ensure documents go to the right place at the right time
