DWF wanted a business partner that would challenge it to transform its business through technology. Working closely with DWF, Canon devised and implemented a new document strategy and overhauled its business-wide print infrastructure. It introduced mobile document access, mobile printing and a digital mailroom that automatically digitises and delivers all posted documents directly to the inbox of the recipient in email form to help DWF’s staff work flexibly; whether they are travelling, with clients or working from a hot desk in a different office. The solution included a secure identification and job release system to help reduce environmental impact and bolster document security.
Results
Greater employee efficiency through fully flexible working and greater access to information
50% reduction in office storage space per head
Digital Mailroom solution will see future annual cost savings of up to £1m
Achieved the strictest international information security standards with ISO 27001 certification
Objective
Introduce a digital working environment that would support DWF’s business strategy to deliver better client service, greater profitability and attract the best people to elevate DWF to become a top 15 law firm.
Challenges
• Paper-intensive business and industry
• Heavily legislated industry, where information security is paramount
• 13 office locations
Approach
A strategic partnership to overhaul DWF’s traditional ways of working with documents and information.
Solution
Click the links below to read more about the products and services they are using.