The role of digital transformation in the HR department

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The HR managers’ role in digital transformation

Just 29% of IT professionals say their business understands and is prepared for digital transformation, and many feel they lack the skills to create the foundation for digital change. Facing this challenge, it’s important to consider, what is the role of HR in business transformation? A HR evolution is taking place, with increasing pressure to drive new talent to improve data literacy and digital skills, and in turn, empower businesses to fully harness the benefits of digitisation.

Mind the skills gap

At a time when digitisation is a leading priority for European businesses, it is surprising that the continent is suffering from such a crippling digital skills gap. There are far too few European IT graduates and, as technology develops, the gulf is growing. Currently, two fifths of the European Union workforce have little, or zero, digital skills, according to the European Parliament. Amid high levels of unemployment, the possibility that 500,000 European IT jobs will be unfilled by 2020 is looming. The failure to satisfy this growth area is placing significant pressure on HR professionals across the continent. However, it is also threatening to slow the progress being forged by digital transformation among European businesses; and this would be very destructive to overall growth.

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The role of HR in digital training

How can human resources improve the performance of a business undergoing digital transformation? Digitisation can usher in exciting new opportunities for businesses, but the HR team are key to ensuring that these benefits are firmly grasped. HR professionals should initially ensure that they are able to channel significant resources into training and development. This knowledge building exercise must be an ‘always on’ function, to ensure that existing staff develop a ‘digital mindset’.

Moreover, this continual training guarantees that new joiners are furnished with the necessary digital skills moving forward. Crucially, a constant training function means that learning can keep pace with the speed of technological development. A big focus must also be placed on investing in the younger generation as the standard bearer for digital transformation. Training programmes, such as apprenticeships linked to schools and colleges can fully equip the future workforce to cope with the demands of the digital business world.

HR evolution

The world of business is changing and traditional job roles are radically shifting. As a result, a HR evolution is underway, with departments playing a crucial role in to readying organisations for digital transformation. By playing a dual role, attracting new talent and organising essential training for current employees, HR professionals ensure businesses are fit to fight in a competitive digital market.

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