Introducing automation to your business
For 53 percent of organisations, creating more effective, efficient internal processes is the top driver for digital transformation. Automation is a major tool for achieving that vision: by replacing traditional analogue workflows, businesses hope to reduce the rate of errors, save time, money and free workers from the more repetitive tasks to focus on more rewarding, customer-focused work.
Automation implementation can have a ripple effect across an entire organisation. Marketers can focus on customer satisfaction and track results more easily. For HR, intelligent process automation, which includes artificial intelligence, can help deliver consistent operational HR services. And in the finance function, specific trends and developments in robotic process automation, cognitive computing and Internet of Things (IoT) can improve security and reduce administrative error. But implementing automation is an important part of the journey to transformation, and one where it is easy for many companies to get stuck. Below we share the 3 key steps to introduce automation to your company successfully.